Privacy and Security
Introduction
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Smith Diesel Parts website. On some pages, you can order products, make requests. The types of personal information collected at these pages are:
- Name
- Address
- E-Mail Address
- Phone Number
- Credit/Debit Card Information
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive updates on our new products and services. Information you submit on our Web site will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Copyrights/Trademarks
All content included on this site including, but not limited to, text, graphics, logos, button icons, images, audio clips and software, is the property of Smith Diesel Parts or its suppliers and protected by U.S. and international copyright laws. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Smith Diesel Parts or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Smith Diesel Parts and all titles, characters, names, graphics and icons are service marks, trademarks, and/or trade dress of Smith Diesel Parts. All other trademarks, product names and company names or logos herein are the property of their respective owners.
Frequently Asked Questions About Our Privacy Policy
What information does Smith Diesel Parts need from me?
When placing an order on this or any other site certain information is needed to processes the order. Your name and billing address associated with the credit card you are using, your credit card information, e-mail address and shipping address.
Why do you need more then one address from me?
In most cases Xtreme Diesel Performance only needs one address, as long as your product is shipping to the same location as your billing information. In order to eliminate credit card fraud your billing information must match the credit card you provide. Smith Diesel will ship to any location within the continental U.S. Your shipping information does not need to match the billing information.
What happens to my information when I send it?
The information you provided us will is used only to be used to complete your order. When your credit card is processed, the billing address you provided is then matched to protect against fraud. Only your shipping address and product information goes to our shipping department, all billing and credit card information is kept with the original invoice in our system.
Will my e-mail address be given out?
Smith Diesel Performance does not sell or give out any personal information including your e-mail address to any third-parties. The information you provide to us, stays with us. Smith Diesel Performance will send out news letters and we will use your e-mail address to keep you informed on new products and specials. If you do not wish to receive our news letter please let us know upon ordering and your e-mail will not be stored in our database.
Is it safe to type in my credit card information?
Yes. Smith Diesel Performance uses 2048 bit (highest available) SSL ‘Secure Socket Layer’ technology to encrypt your information. When you click on the Check Out button you will notice the browser change from http:// to https://. Depending on your browser you may also have a box appear stating you are about to view information over a secure connection.
When is my credit card charged?
Smith Diesel charges your credit card at the time your product is ready to ship. The exception to this is PayPal orders placed online, they will be charged when you place your order.